4 comments

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  Cory

  12 months ago

  You were with West? I've been following IfByPhone for awhile, you guys are doing some interesting things. I worked in many different capacities years ago with a pioneering IVR service bureau called IVR, Inc. ....now part of Prosodie in France. We developed DTMF and Speech applications on a Dialogic/Visual Voice and Nuance platform....back then we struggled to cobble our applications with the web. Today's ease of integration makes a lot of apps that pushed the envelope of usability 7-10 years ago much more viable. Add SIP to the mix, you have some pretty versatile tools.
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  khylek

  12 months ago

  I was with Centerpost, which was then acquired by West. I liked working for both companies. I have to say that the conversion from start up to big company went really well. The whole culture changed of course, but that's bound to happen.
  
  Thanks for the compliment to IfByPhone too. I think one of the big benefits that we have at IfByPhone is that we're pretty nimble still, and we grew up as a Web\Voice company. So the integration was there from the start. Larger companies are going to have to work really hard not only to pull in the web functionality, but to integrate into their existing huge systems. I think that's one reason why Ribbit was so appealing to BT.
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  williyamb

  2 months ago

  Ecommerce Web Design is going to be higher cost of entry, higher risk (because the market of paying customers simply doesn’t exist yet). The real reason, and Thomas hits it on the head here, is that businesses are coming on board with the idea that they can add voice to their existing business processes. And one of the limitations of Ribbit (the idea that you have to use Adobe Flex) goes away.
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  StevenTaylor

  2 months ago

  It would be nice to have a consulting agreement between such companies and the government because competition between telephone companies can hurt the client in the long term. That is why I suggest more implication from the government. For example, I will tell you about some offers: let's say that on the 24th of April 2009, Telco launches an offer, but after this happens, the competition launches a better offer. You as a client have signed a contract for 2 years for first offer coming from Telco. Telco is now forced to come with a better offer for the same price. But the customer can't sign a new contract because he is already under a contract. The new offer from Telco is much better and for the same price as the bad offer. Is that fair?
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